LOCX

UX-UI / 2025

TIMELINE

4 Months

TEAM

Solo

ROLE

UX-UI Designer
Researcher

TOOLS

Figma, Adobe Photoshop & Illustrator

Project Overview

LOCX is a hair care app designed to empower users by enabling them to create personalized hair care routines tailored to their specific hair texture. Through LOCX, users can not only customize their routines but also access valuable insights and guidance on how to best care for their unique hair texture.

The Problem

Some users have limited understanding of their hair type or texture, as well as their uncertainty about which products are most suitable for their specific hair needs. Given the diversity of hair textures, it is crucial to consider specific precautions and tailored steps when styling different hair types to ensure optimal care and maintenance.

CHALLENGE STATEMENT

How might we support individuals with textured hair in managing maintenance and finding suitable products?

The Solution

A mobile hair care app that offers users personalized hair products and routines tailored to meet their diverse needs. The app implements a questionnaire feature in order to provide users with a personalized experience.

RESEARCH

Knowledge Gaps & User Needs

When conducting my research I identified that these factors are what influence users when deciding on hair care.

01

Pricing & Budgets
Products ranging from low to high end.

02

Brand Reviews
Allow users to make an informed decision before purchasing.

03

Advice & Recommendations
Asking friends and family for product suggestions.

Survey

To gain deeper insights, I conducted a survey to understand which features users would find most beneficial for their needs. Here are the results, along with the needs users voiced.

73%

Would like an ingredient analyzing feature.

46%

Prioritize having a routine builder.

40%

Actively engage through community features.

“It's hard finding products that work. When I find something, it's not long before it's discontinued or reformulated”

Survey response

Opportunities

This topic warrants exploration due to its potential universal benefits. Hair, a shared characteristic among all humans, makes this subject relatable and pertinent. Recently, there has been a notable surge in recognition and awareness surrounding curly hair care, contributing to its embrace as a crucial aspect of personal identity.

Competitor Analysis

While several apps and websites have been developed to address this issue, most focus on informing users about the ingredients and chemicals in their hair products rather than assisting them in establishing a personalized hair care routine. Some hair care brands offer a solution through personalized questionnaires or hair quizzes, which aim to provide users with a comprehensive understanding of their specific hair needs.

testing

Insights & User Feedback

After conducting user testing, I gained valuable insights into the strengths and weaknesses of my project. This feedback highlighted areas where the project performed admirably, as well as areas requiring improvement. To address these issues, I plan to conduct further research and iterate on the project to enhance its overall effectiveness.

Multiple Options Clarification
Clearly display that users can choose multiple options.

Expand on Hair Goals
and Struggles
Include a broader range of choices.

Adding Time Commitment
Assess how much time users are willing to dedicate.

Interest in Learning
Styling Feature
Include a question about users' interest in learning styling.

Clearer Images for
Hair Types
Select images with better contrast and include illustrations.

Current Product Usage
and Preferences
Inquire about the hair products users currently use.

WIREFRAMEING & DESIGN

Lo-fi Wireframes

The low-fidelity wireframes outlined the onboarding process, questionnaire, home, and product selection pages, helping establish the overall structure and layout of the mobile design.

Key Features

Based on user interviews, surveys, and testing, the app’s key features were designed to ensure users receive the personalized experience they need.

Perosonalized Questionaire
Users complete a questionnaire to personalize their hair routine and product recommendations.

Product Swap & Search
Products can be swapped and selected within the app based on users needs and hair texture, including detailed information on ingredients.

Notifications and Reminders
Reminders notify users of any routine changes and prompt them when maintenance is needed.

Persona

The persona represents users who struggle to maintain their hair routines due to frequent product changes, busy schedules, and limited hair care knowledge, as identified through my research.

Hi-fi Wireframes

The final wireframes underwent a complete overhaul in both design and tone, resulting in a final product that reflects an inclusive and modern brand.

Branding

I created branding guidelines to further elevate the project and establish a well rounded brand with a distinct tone, target audience, and identity.

REFLECTION

Initial Design

During the design phase, I initially chose a pastel colour palette but encountered issues with contrast and realised that the app's overall vibe and tone weren’t aligned with my vision. As a result, I pivoted and designed a completely new theme, creating a fresh colour palette.

What I Learned

Upon concluding this project, I gained a deeper appreciation for the importance of research and being flexible when initial ideas don’t work.

I’m proud of how much I challenged myself with the visual design and the digital skills I developed.

Additionally, I applied techniques from my print and motion design experience to enhance certain aspects of this project.

This project is currently a work in progress!
Case study will be updated once the project is complete.